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Don’t worry, your crazy Aunt Tillie won’t get pulled off of the internet, unless she’s a fraction of a percent of Comcast users.

In the past few days there has been a flurry of discussion online about the policy of bandwidth caps by cable/internet provider Comcast. The reports have brought up a few things, but mostly it has to do with the 90GB cap per month some users were reaching that caused a stir.

The terms of the policy of use with Comcast is vague, which is no surprise.  The surprise came when they started enforcing it, which then scared some heavy users of the service.

A spokesman for Comcast wanted to put some rumors to rest.  Charlie Douglas, Comcast’s director of corporate communications for online and voice services, told ArsTechnica, “More than 99.99% of our customers use the residential high-speed Internet service as intended, which includes downloading and sharing video, photos and other rich-media,”  He went on to say, “[Our] policy is to proactively contact the customer via phone to work with them and address the issue.”

Comcast, being a company looking at the bottom line has done something wise: Rather than kill the contract right away with a user they ask that they bump up their service to reflect the amount of bandwidth they are using.  The “commercial grade” package includes more bandwidth among other nice little products you don’t have as a customer.  The package ranges from $95 to $160.

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