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There have been stories floating around online for a few weeks about how Comcast has shut subscribers internet service down due to excessive use.  To date there is no policy written down to clarify what that means.

The contract, which can always change, that Comcast has with its users only spells out “excessive use” as a reason to shut off service.

Now a spokesman for Comcast has clarified that “excessive usage”means.  Charlie Douglas explained that the threshold of “excessive usage” would have to be a subscriber downloading the equivalent of 30,000 songs, 250,000 pictures, or 13 million emails a month before service gets shut down.

Although not clarifing the amount of bandwidth this does make things seem promising to users of the service, who before had no idea if they were pushing themselves out of a contract.

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There have been stories floating around online for a few weeks about how Comcast has shut subscribers internet service down due to excessive use.  To date there is no policy written down to clarify what that means.

The contract, which can always change, that Comcast has with its users only spells out “excessive use” as a reason to shut off service.

Now a spokesman for Comcast has clarified that “excessive usage”means.  Charlie Douglas explained that the threshold of “excessive usage” would have to be a subscriber downloading the equivalent of 30,000 songs, 250,000 pictures, or 13 million emails a month before service gets shut down.

Although not clarifing the amount of bandwidth this does make things seem promising to users of the service, who before had no idea if they were pushing themselves out of a contract.

addpile del.icio.us digg it slashdot